Buy IDD products

How can I pay for my IDD products?

To pay for your products you use iDeal. This is a safe way to pay. It is also possible to pay for your products by credit card, PayPal, direct bank transfer or on account.

Can I pay securely on the website?

Yes, the webshop is secured with a so called SSL-certificate. With this, all your trusted data are sent encrypted.

Will I receive a confirmation of my purchase?

Yes. After you have ordered an IDD product you will receive within minutes an e-mail from us with the confirmation of your purchase. This e-mail contains the following information:

  • customer data;
  • details of your purchase;
  • the purchase price;
  • the payment details;
  • the delivery address.

If you have not received a confirmation, this may be due to the following reasons:

  • When registering you entered a wrong e-mail address. You can always contact us.
  • Our e-mail has arrived in the spam folder of your mail program.
  • If the above reasons do not apply, you can of course always contact us.
Will I receive my invoice by post?

No, we are careful with nature and do not want to use trees unnecessarily. You will receive the invoice by e-mail. The choice is yours if you want to print the invoice or not.

Delivery of your IDD products

How will my IDD products be delivered?

Your IDD products will be delivered via ....

Do I have to pay delivery costs?

Yes, for the delivery of your IDD products € 0.00 extra will be charged. These delivery costs will be mentioned during the checkout of your order.

Can I have IDD products delivered abroad?

Yes, it is possible to have your IDD products delivered abroad.

How long will it take to receive my IDD products?

The delivery time depends on where you have the IDD products shipped to. Please take into account a delivery time in the Netherlands of 0-0 days.

My order is not complete?

When purchasing multiple IDD products, the order may consist of multiple packages. These packages can be delivered in different ways. You can always contact us if you have questions about your order.

What should I do if my shipment is damaged?

You can always contact us. We will then look for a suitable solution.

Returning your IDD products

Can I return or exchange my IDD products?

Yes, you can return your purchased IDD products... Read more about our right of withdrawal.

I can't find the answer to my question?

No problem. You can always contact us

Returning your IDD products

I can't find the answer to my question?

No problem. You can always contact us.